Privacy Policy and Terms & Conditions

EU, Privacy Policy and Terms & Conditions
Your privacy and safety on the Internet is of the utmost importance to me. I want to ensure that your online experience with me is satisfying and comfortable.
EU Policy is coming soon from the Lawyer Office still the right are  being noted and software does it and cancels all data. We act for Mums and their families.

I work very hard to create a safe environment for all my web visitors. And to my best understanding of the law, go out of my way to adhere to US & international laws and best-practices of the web. I also uphold the oldest universal law of them all, “The Golden Rule”.
Because I gather certain information on this site, I feel you should fully understand my policy and the terms and conditions surrounding the capture and use of that information. This privacy statement discloses what information I gather and how I use it. This document has been written in a very simple readable format for you, so that you will be able to understand exactly what I am doing to ensure you can take a deep breath, relax,  have fun and are safe every time you visit my site.
 
How I Use Surveys:
Most surveys ask for personal contact information, information about your business, and  how you operate it. You may choose NOT to respond to any survey. All surveys are optional. However, some of my content may be inaccessible to you if you choose to exercise your right to not respond to a survey or omit any of its “required” fields. I maintain the right to use information I collect to assist with the research and development of course materials, new products, training, and other promotional content that will best serve my readers and subscribers. I will never give access or sell any of your information to others not employed by me. However, keep in mind that I do use 3rd party software services to store and maintain client information such as SurveyMonkey.com, Infusionsoft and Clickfunnels (they provide the autoresponder & contact management services most online businesses need).
 
How I Use Your E-Mail and Phone Number:
Rest assured that your email address or phone number, if I ever ask for them, will only be used by ME to communicate with you. Since I am a business owner, it is not possible to always handout FREE, super high quality, truly helpful information by email—without offering something for sale. I feel no shame in admitting that a great deal of the “free” information I send will be a value-driven demonstration or preview of my services and/or products that I want you to feel comfortable buying from me. You always have the option of not buying anything at all from me. And I encourage you to use all of  my best free training, tips, and tools to learn a lot of the things that will grow your business. In fact, you may just prefer to benefit from our promotional materials and never pay a cent for anything. And that is perfectly ok with me. I am here to serve and to help as many people as I possibly can.
 
To help cover my costs, however, I do often run promotions and send out emails about products available from certain trusted partners that I personally use in the operation of my business. I do this to help you diversify your education, improve the quality of the tools and systems that you need to run your business and to make money when you purchase something that I recommend. I am a red, white and blue capitalist through and through. I strive to make even the promotional emails entertaining and useful to my subscribers whether or not they choose to take me up on the offer. Emails and updates are TYPICALLY sent out 4-5 times a week. However, during promotions you may receive, for example, two emails from me in a single day. I reserve the right to choose how frequently I email as long as I allow my subscribers to choose whether or not they want to hear from me.
 
Third Party Contact Management Software:
I never share any of this information with third parties, except those that collect the information for me such as Infusionsoft (contact management system) and Stripe, Eway paypal (payment management system). These third party services do not contact you. They are business tools that make it easier for me to manage contacts and finances. It is normal for most businesses on the internet to use these exact services because they add another layer of protection for you. For example, I never SEE information you use for making purchases. Instead, I employ the use of a 3rd party payment processor such as Paypal. Paypal has much higher security than I have available in my server’s hardware setup, and this is why I use them. You can tell you are protected by standard secure technologies (SSL) wherever you see the “https” protocol in the address bar provided the current security certificate is valid. Paypal also protects you should you have issue with me and feel the need to complain. Processing services help you claim refunds or request disputes if necessary. While I strive to handle ALL customer issues myself to keep you happy, I understand that having a 3rd party to arbitrate between us makes things easier sometimes from a legal standpoint. What you need to know is that I never see, handle, or store any payment or password information. Instead I leave this in the hands of professionals who have all the necessary securities so you can buy from me feeling safe and secure.
 
Tracking Technologies:
I am an offline and online marketer. I always study and track the effectiveness of every aspect of my website to maximize ROI. Because of this, cookies are used throughout my websites. Cookies are a standard means for internet businesses to store and later retrieve “temporary preferences” specific to one computer. Cookies are ALWAYS stored on your own computer in your browser (no one else can access info stored in cookies except yourself and the actual website that created the cookie). Not all Internet browsers store cookies, but most do. You can turn the option off in your own browser if you prefer and this will let you reject all cookie requests from this site in the future. While this decreases the functionality of my site, it is your choice to make. My website uses cookie technology extensively to increase my ROI. Here is more detailed information:
 
General:
Various 3rd party tracking technologies allow me to use cookies in a way to tell whether or not visitors to my site notice new additions, whether or not they click on links that make me money, and how frequently (and which language) sells my offer best.
 
Tracking on My Websites:
Some of the technologies I use are Google’s Conversion Optimizer, Yahoo Conversion Tracking, and Google Analytics. These services provide me with anonymous data about visitor activity on my website and allow me to study the cost of acquiring customers with various offers. I can also tell things like which  internet browsers are most popular for browsing our website and which screen resolutions the majority of our visitors use. I am also able to measure other general data that helps me create a better experience for future visitors and loyal returning visitors. If you don’t want to be tracked, you may turn off ALL tracking by disallowing cookies when browsing my website.
 
Tracking in My Emails:
 
I also track how often emails are opened and whether or not links inside them are clicked. Not all of this activity can be tracked, and it depends on what email client you use and which settings you chose in your email client. This tracking can be turned off from your email client if you rather not contribute to our statistics.
Easy tip to switch off tracking ===>>> Turn off HTML emails and only receive text. We can’t tell if that email is opened. Avoid clicking links if you don’t want me to count your click. All links in email are automatically tagged by my email service (not me) with a click-counter.
 
Note, I always comply with ICAN email standards. Everyone that I email is a double opt-in subscriber, meaning that you personally had to respond to a confirmation email in order to be added to my list. ICAN’s extensive anti-spam rules say that I cannot email anyone unless they have specifically opted-in and requested contact from me. I use a 3rd party service,  AWeber, which ensures strict adherence to those standards (even when I don’t know them in detail) and they prohibit me from sending spam or using any blackhat or illegal email practices. My websites have excellent track-records and have been using services like AWeber and PayPal without complaints for many years. Part of the ICAN standard requires me to allow subscribers to easily remove themselves from my email list any time they want to stop receiving emails from me.  Madness I know … but it does happen. And I really don’t want to bother you if you don’t want my emails. So every single email communication from this website has a link at the bottom allowing you to stop hearing from me at ANY time. Use it, I promise, I won’t get mad.
 
Children:
Consistent with the Federal Children’s Online Privacy Protection Act of 1998 (COPPA), we will never knowingly request personally identifiable information from anyone under the age of 13 without requesting parental consent. YOUR CONSENT By using this site, you consent to the collection and use of this information by me.  If I decide to change my privacy policy, I will post those changes on this page so that you are always aware of what information I collect, how I use it, and under what circumstances I disclose it.
No Social Media and or any Gossip is Not allowed in anyway. You agree to all our agreements if you come in said or unsaid. If have a problem call or email us of your issue. chelseamassageclinic@gmail.com
 
If you choose to use the Postal Service, I can be contacted at:

Chelsea Massage & Reflexology Clinic

247 Kensington Road Kensington Park.  SA    5068

Phone: 83646088 

Overseas: +61 8 83646088

Terms & Conditions:

All products and Services:

Empowering Living Coaching Programs, Empowering Your Family and Burn Out To Wellness
Helen Brougham and Lara Brougham
TERMS AND CONDITIONS COACHING & ALL OTHER SESSIONS SERVICES
Will be set out at start of program includes time duration (Services)TERMS
Welcome to Empowering Living, Natural Therapies Ltd Pty- Helen Brougham. Our Services are provided to you on the basis of these Terms and Conditions and our Privacy Policy is available on our site and with program signature: http://helenbrougham.com.au/privacy-policy/You accept our Terms by:?
(a) continuing to use our services?
(b) paying for our services.?
(c) written confirmation that you accept, including by email.
(d) no refund for our services.?
(e) written confirmation that you accept, including by email.Empowering Living, Natural Therapies and Helen Brougham takes payment Eway (unless otherwise arranged)If there is any payment default, we will charge interest at the Cash Rate Target set by the Reserve Bank of Australia plus 2%, on any amounts unpaid, after the expiry of 30 days after payment was due.This agreement, will begin upon acceptance, and will include a minimum of One session. The Fee for the will be on separate form in (AUD).The session is to be completed no later than one month after finishing date of program. Upon completion of session the coaching relationship will be reviewed and renewed under discussion with Coach and Client if desired.The services to be provided by the Coach to the Client are coaching or tele-coaching, as designed jointly with the Client. Coaching is not advice, therapy, medical assistance or counselling. It may address specific personal projects, business successes, or general conditions in the Client’s life or profession.RESCHEDULING/LATE ATTENDANCE
I value your time and mine so please give me 24 hours’ notice if you need to reschedule. All sessions that are cancelled with less than 24 hours’ notice will be forfeited unless there was an emergency. Arriving late will result in the length of our session being cut short – please be on time.REFUND POLICY
As required under Australian Consumer Law, I guarantee that the Services I supply to you and will be supplied within a reasonable time; are rendered with due care and skill; fit for the purpose that I advertise, or that you have told me you are acquiring the Services for or for a result which you have told me you wish the Services achieve, unless I consider and disclose that this purpose is not achievable.

I provide refunds to the extent required under Australian Consumer Law. I do not provide refunds for any additional reasons, including that there is no refund for a change of mind.

CONFIDENTIALITY
The Coach promises the Client that all confidential information provided by the Client to the Coach will be kept strictly confidential, and will only be disclosed with the Client’s consent, or as required by law, regulatory body or coaching industry requirements.

COACHING RELATIONSHIP
Throughout the working relationship, the Coach will engage in direct and personal conversations. The Coach seeks to be honest and straight forward in asking questions and making requests. The Client understands that the power of the coaching relationship is affected by the Client, and the Client agrees to do commit to a powerful coaching relationship. If the Client believes the coaching is not working as desired, the Client will communicate that belief and take action to return the power to the coaching relationship.

FEEDBACK AND DISPUTE RESOLUTION
Your feedback is important to me. I seek to resolve your concerns quickly and effectively. If you have any feedback or questions, please contact me.

If there is a dispute between us, we agree to the following dispute resolution procedure:
(a) The complainant must tell the respondent in writing, the nature of the dispute, what outcome the complainant wants and what action the complainant thinks will settle the dispute. We agree to meet in good faith to seek to resolve the dispute by agreement between them.

(b) If we cannot agree how to resolve the dispute, any party may refer the matter to a mediator. If the parties cannot agree on who the mediator should be, the complainant will ask the Law Society of South Australia to appoint a mediator. The mediator will decide the time and place for mediation. We must attend the mediation recommended by the mediator, in good faith, to seek to resolve the dispute through mediation or other alternative dispute resolution processes.

Any attempts made by the parties to resolve a dispute pursuant to this clause shall be without prejudice to any other rights or entitlements of the parties under these Terms, by law or in equity.

ACKNOWLEDGEMENT AND DISCLAIMER?
I understand that I am working with Helen Brougham for professional life coaching at the agreed Fee.

You acknowledge that Natural Therapies Ltd Pty Helen Brougham staff are not psychologists, psychiatrists, or otherwise medically trained. They are not medically qualified to assess your physical or mental condition. If you are in any doubt, please seek expert medical advice before using my Services.

Professional coaching is not counselling, psychotherapy or psychoanalysis.

Professional coaching does not deal with the diagnosis or treatment of emotional problems.

I do not guarantee or warrant any specific result or benefit to you from the coaching. You are Responsible for your results only.

Since professional coaching does not constitute medical consultation or treatment, health insurance will generally not apply.

The Fees may be considered deductible business expenses, please see your accountant or tax adviser if you would like advice on this.

LIABILITY
You agree that our liability for the Services is governed solely by the Australian Consumer Law and these Terms. Nothing in these Terms removes your statutory rights as a consumer under Australian Consumer Law.

To the extent I am able to at law, I exclude all express or implied representations, conditions, guarantees, warranties and terms relating to the Services or this agreement except those set out in this agreement.

To the extent I am unable to exclude liability; my total liability for loss or damage you suffer or incur is limited to and capped at us re-supplying the Services to you, or, at our option, us refunding to you the amount you have paid us for the Services to which your claim relates.

I am not liable to you or to anyone else for any loss or damage (including without limitation loss of profit, revenue or business, indirect, consequential, special or incidental loss or damage) however such loss, damage or liability arises or might arise if it were not for this clause, even if I have been advised of the possibility of damages. This exclusion does not apply to anything the law prohibits me excluding liability for.

Neither of us is liable for a failure or delay in performing an obligation under this agreement to the extent the failure or delay is because of an event beyond our reasonable control. If either of us is affected in this way, each of us will use our reasonable endeavors to minimize delays or interruptions.

The obligations under this clause will survive termination of these Terms.

INDEMNITY
I am liable for and agree to indemnify you in respect of any loss or liability which you suffer, incur or are liable for as a result of any breach of these Terms by us, our employees, contractors or agents.

You are liable for and agree to indemnify me in respect of any loss or liability which we suffer, incur or are liable for as a result of (i) any information you give me that is not accurate, up to date or complete or is otherwise misleading; or (ii) any breach of these Terms, or (iii) any damage to Studio facilities and equipment that you cause through a wilful act or negligence.

You agree to co-operate with me (at your own expense) in the handling of disputes, complaints, investigations or litigation that arise as a result of your use of our Services including but not limited to disputes, complaints, investigations or litigation that arises out of or relates to incorrect information you have given us.

The obligations under this clause will survive termination of these Terms.

TERMINATION
Either party may terminate the agreement between us, by giving the other party 7 days written notice, or a shorter notice period if both parties agree in writing including by email.

I may terminate the Terms at any time, in my sole discretion, if:?(a) you act in an inappropriate manner, in my sole discretion, including but not limited to:
– if our relationship of trust and confidence breaks down;?- that defames, harasses, threatens, menaces, offends or restricts any person;
– that is or could reasonably be considered to be obscene, inappropriate, defamatory, disparaging, indecent, seditious, offensive, pornographic, threatening, abusive, liable to incite racial hatred, discriminatory, blasphemous, in breach of confidence or social media venting or in breach of privacy; or
– that would bring me or the Services into disrepute.

(c) for any other reason outside my control which has the effect of compromising our ability to work together; or

(d) you owe amounts to me, that are unpaid following 30 days of the due date.

Either party may terminate the Terms if there has been a material breach of these Terms.

The accrued rights, obligations and remedies of the parties are not affected by the termination of these Terms.

Priority: If these Terms differ from any other information that you have been provided with, including by email or phone, these Terms apply, unless we agree otherwise in writing.

Jurisdiction and Governing Law: The Terms is governed and construed in accordance with the laws of South Australia. Each party irrevocably and unconditionally submits to the exclusive jurisdiction of the courts of South Australia. My Business is Final and there are no refunds.

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